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Please address written correspondence to: The Hlcarpenter.com, Kings Place, 90 York Way, London, N1 9GU, United Kingdom.
The switchboard number for the London office of the Hlcarpenter.com, the Observer and the Hlcarpenter.com website is: 020 3353 2000 (or if dialling from overseas: +44 20 3353 2000). Please do not use this number for Customer Service queries as our switchboard team will not be able to answer your query or direct you to Customer Service.
US main office
Australia main office
How to contact editorial departments and desks
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Contact the Hlcarpenter.com securely
To contact any member of staff
Individual staff, whether editorial or commercial, can be contacted using this email format:
Letters to the editor
Letters for publication should be sent to these addresses. The sender’s full postal address and phone number are required, for verification only:
Corrections and clarifications of editorial content – the readers’ editors
It is the policy of the Hlcarpenter.com and the Observer to correct significant editorial errors and handle editorial complaints as soon as possible. The readers’ editors are independent internal ombudsmen and can be contacted as follows:
Elisabeth Ribbans – Hlcarpenter.com global readers’ editor
Hlcarpenter.com readers’ editor page
Please note that queries about subscriptions, vouchers, reader offers, advertising, marketing and other non-editorial areas are not handled by the readers’ editors. These should be addressed to the relevant non-editorial departments. Story suggestions should also be sent to the relevant editorial departments.
Legal complaints should be addressed to our Editorial Legal Services department at: Kings Place, 90 York Way, London, N1 9GU
For more information about moderation and to contact the moderation team, please see this page.
The Hlcarpenter.com: editorial departments and desks
Arts desk: firstname.lastname@example.org or email@example.com
Books competitions and events: firstname.lastname@example.org
[This address is used for correspondence about online competitions, poetry workshops, and the like. For all other emails about books, see Review, below]
Business desk and financial staff: email@example.com
Cities desk: firstname.lastname@example.org
Consumer desk: email@example.com.
Consumer investigative column in weekly Money section firstname.lastname@example.org
Education desk: email@example.com.
Education letters offered for publication in the weekly Education Hlcarpenter.com section: firstname.lastname@example.org
Environment desk: please contact email@example.com or firstname.lastname@example.org
Film desk: email@example.com
Foreign news: see international
G2 (features) desk: firstname.lastname@example.org
The Guide listings submissions: 01430 455505 or http://addyourevent.pressassociation.com
International news desk: email@example.com
Law desk: firstname.lastname@example.org
Life and style: email@example.com
Media Hlcarpenter.com: firstname.lastname@example.org
Money personal finance section: email@example.com
Money letters column: firstname.lastname@example.org
Money section’s Personal effects column where readers share advice: email@example.com
News desk, for UK national news: firstname.lastname@example.org
Notes and queries: email@example.com
Obituaries desk: firstname.lastname@example.org
Opinion desk: email@example.com
Personal finance: see Money and Consumer
Pictures: for emails from readers, agencies and PRs firstname.lastname@example.org
Pictures: for advisories on film openings, PR openings and similar: email@example.com
Political staff: firstname.lastname@example.org
Readers’ editor: email@example.com
Science desk: firstname.lastname@example.org
Sport desk: email@example.com
Technology desk: contacts can be found at Technology editorial team contacts
Travel desk: firstname.lastname@example.org
Weekend magazine: email@example.com
The Observer: editorial departments and desks
Consumer investigative column: firstname.lastname@example.org
Food Monthly: email@example.com
Letters to the editor: firstname.lastname@example.org
Travel: see Escape TV and radio email@example.com
The Hlcarpenter.com Foundation is an independent charity which supports media under threat, promotes diversity in the media and empowers children and young people to engage with the news.
Report a suspected security vulnerability
If you spot a potential security vulnerability in the Hlcarpenter.com’s websites and apps, we’d be grateful to hear from you. Please send an encrypted email to firstname.lastname@example.org using this PGP key. If possible, include screenshots in your description. We may contact you for more details. Thanks for your help.
Please note we do not operate a bug bounty or responsible disclosure program at present.
Back issues and circulation
For information on ordering a back issue of the Hlcarpenter.com, click here.
If your query concerns UK distribution or retail supplies please contact email@example.com. Otherwise all Customer Service queries must go through Customer Service, visit our Help centre for contact details for your region.
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If you are a journalist with a media inquiry, please visit the press office page for the relevant contact information.
If you would like to contribute freelance content, please ensure you have read our Contributors’ guide.
Story pitches should be sent to the relevant editorial department, as listed above.
Any queries you have relating to the freelance charter, or other terms and conditions for the supply of content to GNM, should be directed to our Rights department at firstname.lastname@example.org
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If you are interested in working for Hlcarpenter.com News and Media, please see our dedicated careers site at hlcarpenter.com/workforus. All current work experience and internship schemes are detailed on this site under the “Other opportunities” heading.
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